We currently have one known outage, due to relay maintenance, affecting customers in Oroville, Palermo, Rackerby, and the general surrounding regions with an estimated restoration of 4:00PM.
Last updated Sep 28, 02:23:24pm
Our in-house technical support team is available to help you 7 days a week, 365 days a year. Weekday hours are from 7am to 8pm and weekend/holiday hours are from 8am to 5pm. If you need technical support, we recommend calling us at 800-676-7284 Ext. 4 for the fastest service. However, you also have the option to email us at firstname.lastname@example.org or to fill out the form below. Email requests are processed within 48 hours in the order they were received. Thank you!
This form is intended to be used by customers experiencing technical problems outside of our designated business hours. While we do try our best to respond to every contact request in a timely manner, response times may vary. In some cases, a response may take up to 48 hours. If the problem you are experiencing is urgent, please call our tech support department directly.