Thank you for calling Digitalpath technical support today is Thursday sept. 19th. We currently have 1 known outage affecting users in the town of Forbestown and smaller surrounding areas with an estimated time of restoral at 12:00pm. We did suffer an outage last night Weds September 18th starting at 6:00pm due to a lightning strike on one of the main communication towers, causing some wide spread outages that have been restored. If you are outside the outage area and still unable to get online please try power cycling your antenna by unplugging the power supply from the wall, for 5 minutes, then plugging it back in. Wait another 5 minutes and see if your connection has been restored. Additionally, if you are using a wireless router, switch, or hub power cycle that device as well.
If you are not inside one of the above areas and are having issues with your DigitalPath service, please click here for basic troubleshooting steps that may resolve your issue.
Last updated Sep 19, 07:08:59am
If the problem persists after following these steps, please contact our tech support team directly.
Our in-house technical support team is available to help you 7 days a week, 365 days a year. Weekday hours are from 7am to 9pm and weekend/holiday hours are from 8am to 5pm. If you need technical support, we recommend calling us at 800-676-7284 Ext. 4 for the fastest service. However, you also have the option to email us at email@example.com or to fill out the form below. Email requests are processed within 48 hours in the order they were received. Thank you!
This form is intended to be used by customers experiencing technical problems outside of our designated business hours. While we do try our best to respond to every contact request in a timely manner, response times may vary. In some cases, a response may take up to 48 hours. If the problem you are experiencing is urgent, please call our tech support department directly.